Frequently Asked Questions

Orders

No problem! Contact us immediately by e-mail or call us Toll Free at +1 (855) 999-2655 and we will adjust your order right away to the correct size. 

If for any reason we ship the wrong item to you, please contact us right away. We will gladly ship right away the correct item and pay for the return shipping.

Shipping

Yes we do! We offer free standard shipping and delivery on all orders in the US and Canada.

We want our customers to get their items right away! The vast majority of orders are processed and shipped within 1-2 business days. Orders ship Monday-Friday, excluding federal holidays.

While we work hard to minimize them, delays are possible during busy holiday and sales periods.

If items in your order are not in stock or will soon be in stock, we will contact you to inform you.

Returns

If you are not satisfied with your order, you may return your order for a refund or exchange within 30 days of date of delivery.

Of course! Just follow the same return steps. Please write in the notes section what you would like to exchange for and we'll take care of the rest!

In order to facilitate the hassle of return shipping for our customers, we offer a pre-paid return shipping label with Fed Ex. We will hold $10.00 from your refund for this service. If you prefer to ship at your own expense you may do so well, please advise us in advance. 

Account

Click the account button (the person-shaped icon) at the top right of the window and click on "Create Account".

You can also create an account during checkout.

Click the account button (the person-shaped icon) in the top right of the window and then click on "Forgot Password".

If you are not comfortable registering to our website, no problem! No need to create an account, you may checkout as a guest. 

Security

All orders placed on the site are encrypted. That means your credit card information is safe and secure throughout the transaction.

We also don't store credit card numbers in order to remain PCI Compliant. 

Yes we do. You can review it here.

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